We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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The issue on the side of the operator has been resolved and all traffic is working accordingly.
Posted Jul 30, 2020 - 21:22 CEST
Monitoring
The operator implemented a fix to solve the network issues. We confirm all delayed messages have been processed and traffic is resuming as normal. We're monitoring the network closely for the time being.
Posted Jul 30, 2020 - 19:51 CEST
Investigating
Belgium operator Mobile Vikings is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Posted Jul 30, 2020 - 19:33 CEST
This incident affected: External Services (Mobile network operators: Belgium).