Customer Service

CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Checkout

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 18, 2021 - 16:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2021 - 10:18 CEST

Identified

We identified the issue and are working the problem
Posted May 18, 2021 - 09:35 CEST

Investigating

We are experiencing degraded performance on our Hosted Checkout platform which affects Payment customer. We are investigating the issue.
Posted May 18, 2021 - 09:29 CEST
This incident affected: Online Payments (Checkout) and Electronic Cash Register (Electronic Cash Register).
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