Network Load Issues

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Feb 28, 2025 - 16:45 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2025 - 11:07 CET

Update

We are continuing to investigate this issue.
Posted Feb 28, 2025 - 09:55 CET

Update

We are continuing to investigate this issue.
Posted Feb 28, 2025 - 09:48 CET

Investigating

We are currently facing network traffic load issues. There is degraded performance for a small part of out traffic. We shall revert with an update in 30 mins.
Posted Feb 28, 2025 - 09:44 CET
This incident affected: Voice (Voice Platform - The Netherlands), Online Payments (Checkout, CM Payments API, iDEAL QR, High Speed iDeal Gateway), and Messaging (SMS - Regular).