We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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Odido has provided a provisional RCA explaining that connectivity was lost due to an unavailable DHCP endpoint on the management network of a 3rd party provider. This caused the 3rd party provider to lose all connectivity. This was fixed around 12:41 29-09-2025.
Posted Sep 30, 2025 - 16:43 CEST
Monitoring
We are again receiving incoming messages from Odido. We continue to monitoring the situation.
Posted Sep 29, 2025 - 13:20 CEST
Update
Odido and its partners continue to work on the networking issues causing the disruption. Unfortunately there is no workaround and MO traffic from Odido numbers is currently not possible.
Posted Sep 29, 2025 - 12:33 CEST
Update
We are continuing to investigate this issue.
Posted Sep 28, 2025 - 17:38 CEST
Investigating
We are currently experiencing an issue where operator Odido in the Netherlands is no longer accepting MT or sending MO messages to our platform. We are rerouting MT. MO's are not being received. We are in contact with the operator to investigate.
Posted Sep 28, 2025 - 12:05 CEST
This incident affected: External Services (Mobile network operators: Netherlands).
