We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2022 - 15:13 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 14, 2022 - 13:15 CET
Identified
We have identified an issue with the Conversational AI Cloud (Web Conversations). The language translation feature doesn't work/trigger in certain cases. We identified the issue and our engineers are working towards a solution at this moment.
Posted Nov 14, 2022 - 10:29 CET
This incident affected: Conversational AI Cloud (Web Conversations).
