We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2023 - 12:29 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 27, 2023 - 12:25 CET
Update
We have identified issues on certain nodes within one of our data centers, which may have resulted in degraded performance. Rest assured, we are actively working on a solution to resolve this matter.
Posted Jan 27, 2023 - 12:24 CET
Update
We are continuing to investigate this issue.
Posted Jan 27, 2023 - 12:16 CET
Update
At this moment you might experience some degraded performance while using our Platform Apps, Voice API's and Messaging SMPP servers: smpp183.messaging.cm.com / smpp180.messaging.cm.com. We are investigating this issue
Posted Jan 27, 2023 - 12:06 CET
Investigating
We are currently investigating this issue.
Posted Jan 27, 2023 - 11:47 CET
This incident affected: Platform (Platform Apps), Messaging (Smpp), Ticketing (Global Ticket), and Voice (Voice API's).