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Current information on Service Availability

Voice IVR and Audio Manager issue

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Feb 04, 2021 - 17:45 CET

Investigating

Start time
The issue started at: 16:45 CET (Central European Time).

Impact
The Voice IVR solutions and Voice API cannot play audio prompts.
The Audio Manager is also not usable.

Cause
Under investigation.

Time of the next update.
We will give an update as soon as we can.

Posted Feb 04, 2021 - 16:52 CET

This incident affected: Voice (Voice API's).