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We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

API.cm.com- API Errors June 30th

Incident Report for CM.com

Resolved

On Tuesday, June 30th, 2026 between 18:15 and 21:13 CEST, some API calls to api.cm.com were affected by intermittent 500 Internal Server errors. The majority of traffic was unaffected, with the impact limited to specific endpoints and certain servers.

Timeline:
• 18:15 CEST — Incident began
• 21:13 CEST — Incident fully resolved
• Total duration: ~2 hours 58 minutes

Root cause:
A server issue caused a portion of API calls to fail intermittently. The affected functionality was limited to Triggered Campaigns/Emails.

We apologize for any inconvenience this may have caused.

Posted Jul 03, 2026 - 10:22 CEST