Degraded Performance MSC Agent Inbox

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Mar 20, 2023 - 14:05 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 20, 2023 - 12:41 CET

Investigating

We are experiencing long loading times with our MSC agent inbox.
We are investigating the issue.
Posted Mar 20, 2023 - 12:19 CET
This incident affected: Mobile Service Cloud (Agent Inbox).