CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Issue reassigning conversations in Customer Contact

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Nov 16, 2022 - 21:23 CET

Monitoring

A fix has been implemented and reassigning conversations should work again. Refreshing the app might be warranted.

Posted Nov 16, 2022 - 17:41 CET

Investigating

We are investigating an issue with reassigning conversation in Customer Contact. Updates will be provided as events warrant.

Posted Nov 16, 2022 - 17:32 CET