Current information on Service Availability

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Customer Service
Ticketing Database Maintenance
Scheduled Maintenance Report for
The scheduled maintenance has been completed.
Posted Sep 20, 2021 - 07:00 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2021 - 05:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted Sep 15, 2021 - 18:19 CEST
During this time window we will perform maintenance on the Ticketing database and there will be periods in which the backoffice app as well as the Ticket shops are unavailable. Customers will not be able to access the Ticketing and Seated Ticketing apps, end users will not be able to purchase tickets, access control barcode scans will fail. performs upgrades and maintains it solutions to keep delivering a reliable service, unfortunately not every change can be performed with user impact but out teams always work to keep the disturbance to a minimum.
Posted Sep 15, 2021 - 18:18 CEST
This scheduled maintenance affected: Ticketing (Seated Ticketing Dashboard, General Admission Ticketshop API, General Admission Ticketshop, Seated Ticketing Ticketshop, General Admission Dashboard).