We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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The service interruption has been resolved. Sign is functioning without delays, all queued documents have been processed.
Posted Feb 10, 2023 - 14:06 CET
Monitoring
The service disruption at our certificate supplier is resolved, the backlog of queued documents is being processed. We will keep monitoring the situation.
Posted Feb 10, 2023 - 13:55 CET
Identified
We are still in contact with our supplier to get the issue resolved.
Posted Feb 10, 2023 - 13:14 CET
Investigating
We are currently experiencing delays in the delivery of signed documents, due to an outage at our certificate supplier. Sign is available, but completed dossiers are queued. The signing of queued documents will automatically resume when the outage is resolved.
Posted Feb 10, 2023 - 12:02 CET
This incident affected: Verification & Sign (Sign).
