Network issues at partner. Investigation ongoing.
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted Jun 21, 2022 - 09:59 CEST
Update
We are continuing to monitor for any further issues.
Posted Jun 21, 2022 - 09:58 CEST
Update
We are continuing to monitor for any further issues.
Posted Jun 21, 2022 - 09:14 CEST
Monitoring
Connectivity is restored. We are monitoring the situation.
Posted Jun 21, 2022 - 09:13 CEST
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 09:08 CEST
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 09:05 CEST
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 09:04 CEST
Update
We are experiencing issues with our Global DNS and networking partner. We are working with them to resolve this issue.
Posted Jun 21, 2022 - 09:00 CEST
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 08:59 CEST
Update
We are continuing to investigate this issue.
Posted Jun 21, 2022 - 08:56 CEST
Investigating
We are currently investigating this issue.
Posted Jun 21, 2022 - 08:53 CEST
This incident affected: Mobile Marketing Cloud (Customer Data Platform, Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), Verification & Sign (Sign, iDIN, IBAN Verification), Ticketing (Seated Ticketing, General Admission), Conversational AI Cloud (Production Gateway, Admin Portal, CMS, Staging Gateway, Reporting API), Electronic Cash Register (Management Portal, Electronic Cash Register), Platform (Platform Apps), Voice (Voice API's, Voice Apps), Mobile Service Cloud (Scripted Chatbot), and Messaging (Messaging Apps, Texter).