CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile Service Cloud - Service Interruption

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Apr 11, 2026 - 12:54 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2026 - 11:07 CEST

Investigating

We are investigating delayed handovers and processing of tasks within the Mobile Service Cloud

Posted Apr 11, 2026 - 10:40 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).