We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented, Long Term dashboards are up to date again, we expect other Dashboards to be up to date by tomorrow morning.
Posted Jun 10, 2024 - 18:52 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 10, 2024 - 16:43 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 10, 2024 - 14:29 CEST
Update
We are continuing to investigate this issue.
Posted Jun 10, 2024 - 11:35 CEST
Investigating
We're currently experiencing issues with Conversational AI Cloud dashboards. This unfortunately causes missing data in the dashboards. Our developers are currently investigating. Thank you for your patience."
Posted Jun 10, 2024 - 10:01 CEST
This incident affected: Conversational AI Cloud (CMS).