CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile service cloud advanced/pro - App is slow loading

Incident Report for CM.com

Resolved

This incident has been resolved.
Cause of the was caused by issues with Azure Resource Manager (ARM) when performing resource management operations in the West Europe region.

Full Azure report can be found here: https://azure.status.microsoft/en-us/status/history/

Posted Jun 02, 2023 - 19:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2023 - 16:49 CEST

Investigating

At the moment, some users may experience slow loading times with the MSC app. We are currently investigating this issue to identify and resolve the cause.

Posted Jun 02, 2023 - 16:43 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).