MSC - Realtime Connection Issues

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Jan 28, 2025 - 13:01 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2025 - 11:48 CET

Investigating

We are currently investigating this issue.
Posted Jan 28, 2025 - 11:32 CET
This incident affected: Mobile Service Cloud (Agent Inbox).