CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Platform service disruption - partially degraded performance

Incident Report for CM.com

Resolved

We have solved the issue by issuing emergency maintenance to our platform. Services have been restored.

Posted Sep 02, 2021 - 04:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2021 - 02:21 CEST

Update

We are continuing to investigate this issue.

Posted Sep 02, 2021 - 01:48 CEST

Update

We are continuing to investigate this issue.

Posted Sep 02, 2021 - 01:09 CEST

Investigating

We're currently experiencing issues with our services, our engineers are addressing this.
Some services on our website will meanwhile experience degraded performance.

Posted Sep 02, 2021 - 01:09 CEST

This incident affected: Messaging (Business Messaging API, SMS - Regular, WhatsApp Business, Apple Messages for Business, Facebook Messenger, Viber), Mobile Marketing Cloud (Customer Data Platform, Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), Platform (Platform Apps), and Mobile Service Cloud (Customer Contact, Scripted Chatbot, Customer Data Platform / CDP).