We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
We have solved the issue by issuing emergency maintenance to our platform. Services have been restored.
Posted Sep 02, 2021 - 04:17 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2021 - 02:21 CEST
Update
We are continuing to investigate this issue.
Posted Sep 02, 2021 - 01:48 CEST
Update
We are continuing to investigate this issue.
Posted Sep 02, 2021 - 01:09 CEST
Investigating
We're currently experiencing issues with our services, our engineers are addressing this. Some services on our website will meanwhile experience degraded performance.
Posted Sep 02, 2021 - 01:09 CEST
This incident affected: Messaging (Business Messaging API, SMS - Regular, WhatsApp Business, Apple Messages for Business, Facebook Messenger, Viber), Mobile Marketing Cloud (Customer Data Platform, Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), Platform (Platform Apps), and Mobile Service Cloud (Scripted Chatbot, Customer Data Platform / CDP).
