CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Degraded performance - Mobile Service Cloud Advanced / Pro (Former ROBIN)

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jul 08, 2022 - 16:23 CEST

Update

We are continuing to monitor for any further issues.

Posted Jul 08, 2022 - 15:10 CEST

Monitoring

We have fixed the issue, currently we are monitoring the situation.

Posted Jul 08, 2022 - 14:52 CEST

Investigating

We are experiencing degraded performance which is currently being investigated. Agents can experience problems accessing their inbox.

Posted Jul 08, 2022 - 14:47 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).