Partial Outage - Ticketing shops

Incident Report for CM.com

Resolved

Cloudflare has finished resolving any outstanding issues and have gone to monitoring. We will proceed to close the incident as no more errors have been reported in the last few hours.
Posted Nov 18, 2025 - 20:21 CET

Monitoring

We are seeing services begin to restore and traffic is resuming. Our teams are monitoring the situation closely to ensure full recovery.
Posted Nov 18, 2025 - 15:46 CET

Update

We are continuing to work on a fix for this issue.
Posted Nov 18, 2025 - 15:30 CET

Update

We are continuing to work on a fix for this issue.
Posted Nov 18, 2025 - 14:16 CET

Identified

We are still experiencing issues and continue to investigate.
Posted Nov 18, 2025 - 13:34 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 13:16 CET

Update

The issue has been caused by our upstream partner, who is experiencing a major network outage on their end. We are actively working with them to mitigate the impact as quickly as possible.

For more information please see: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Posted Nov 18, 2025 - 13:03 CET

Update

We are continuing to work on a fix for this issue.
Posted Nov 18, 2025 - 12:55 CET

Identified

At this time, certain ticketing shops are temporarily unreachable. We are investigating the issue.
Posted Nov 18, 2025 - 12:46 CET
This incident affected: Ticketing (Seated Ticketing, General Admission, Your Ticket Provider, Global Ticket).