Outage - CM.com Platform not fully accessible

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted May 28, 2026 - 13:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 28, 2026 - 12:29 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 28, 2026 - 12:02 CEST

Update

We are continuing to investigate this issue.
Posted May 28, 2026 - 11:48 CEST

Update

We are continuing to investigate this issue.
Posted May 28, 2026 - 11:47 CEST

Update

We are continuing to investigate this issue.
Posted May 28, 2026 - 11:45 CEST

Investigating

We are currently investigating this issue.
Posted May 28, 2026 - 11:41 CEST
This incident affected: Ticketing (Seated Ticketing, Ticketing NXTGN, Global Ticket / Ticketing Museum & Parks), Conversational AI Cloud (CMS), and Messaging (Messaging Apps).