Mobile Service Cloud: Agent Inbox

Scheduled Maintenance Report for CM.com

Completed

The scheduled maintenance has been completed.
Posted May 27, 2026 - 00:30 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 26, 2026 - 22:30 CEST

Scheduled

On May 26th, 22.30 till 00:30 CET, we will be performing maintenance work on our queueing systems to improve resilience and service quality.
This will include two temporary loadtest on our production environment to validate our changes.
Although this is outside peak hours, any Agent Inbox related messaging traffic you have during these hours may face delays.
We will close the maintenance window once our work has been completed, but we expect it will not take longer than the specified timespan.
Posted May 21, 2026 - 17:32 CEST
This scheduled maintenance affected: Mobile Service Cloud (Agent Inbox).