Current information on Service Availability

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Customer Service
Release 4.0 Conversational AI Cloud
Scheduled Maintenance Report for CM.com
Completed
The scheduled maintenance has been completed.
Posted May 02, 2022 - 00:00 CEST
Update
The release of Conversational AI Cloud 4.0 is in progress,
Over the past few months, the Conversational AI Cloud team has been working tirelessly to set up Conversational AI Cloud for the future. Ensuring the scalability and stability of our platform as we push further, and further. Along the way, we’ve made significant improvements to various aspects of the product, the most significant being the introduction of Workflow 2.0.

Due to the complexity of this release we are experiencing planned down time for the CMS, Dashboards and the Admin Portal from April 29th, 2022 to May 1st, 2022.
Posted Apr 29, 2022 - 10:22 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 29, 2022 - 00:00 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 28, 2022 - 14:04 CEST
Scheduled
To further improve our Conversational AI Cloud a planned maintenance is scheduled. During the maintenance the CMS, Admin Portal and Dashboards are unavailable.
Should you have any issues after the maintenance please contact us via digitalcx.support@cm.com
Posted Apr 28, 2022 - 14:02 CEST
This scheduled maintenance affected: Conversational AI Cloud (CMS, Dashboards, Admin Portal).