CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

MSC - Real-time connection Interruption

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jan 13, 2025 - 12:58 CET

Monitoring

Realtime connection has been re-established, we are monitoring the situation

Posted Jan 13, 2025 - 11:39 CET

Investigating

We are currently investigating a real-time connection interruption for the MSC product

Posted Jan 13, 2025 - 10:52 CET

This incident affected: Mobile Service Cloud (Agent Inbox, E-Mail, Webchat, Scripted Chatbot, Customer Data Platform / CDP, Native Voice, Reporting).