We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
The service interruption at the supplier has been resolved. The backlog of queued documents has been processed, all traffic is resuming as normal.
Posted Mar 13, 2020 - 09:23 CET
Update
The service disruption at our certificate supplier is still ongoing. We are in close contact with our supplier trying to get this resolved as soon as possible. Completed dossiers are queued, the processing of queued documents will automatically resume when the outage is resolved.
Posted Mar 12, 2020 - 16:51 CET
Identified
We are experiencing delays in the delivery of signed documents, due to our certificate supplier experiencing an outage. CM Sign is fully available, but completed dossiers are queued. The processing of queued documents will automatically resume when the outage is resolved.
Posted Mar 12, 2020 - 11:49 CET
This incident affected: Verification & Sign (Sign).
