MSC - Agent Inbox Interruption

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Jul 13, 2026 - 17:02 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2026 - 16:19 CEST

Investigating

We are currently investigating unresponsive or slow loading Agent Inbox.
Posted Jul 13, 2026 - 16:15 CEST
This incident affected: Mobile Service Cloud (Agent Inbox).