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We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

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Current information on Service Availability

Mobile Marketing Cloud – Email Delivery Issue

Incident Report for CM.com

Resolved

We encountered issues with email delivery starting on February 26, 2026, at 00:17 CET. During this period, all email campaigns were unable to be delivered during the send-out process.

Root Cause:
The issue was caused by a lost connection to the backend system responsible for email delivery due to faulty breakout cables.

Current Status:
As of 10:45 CET on February 26, 2026, email delivery has resumed, and emails are being successfully sent. We are actively monitoring the email routing service to ensure the issue is fully resolved.

Posted Feb 26, 2026 - 00:00 CET