CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Conversational AI Cloud - web conversations down

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted May 22, 2023 - 18:34 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2023 - 18:10 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted May 22, 2023 - 17:04 CEST

Investigating

CAIC - web conversations are down. We are investigating the issue

Posted May 22, 2023 - 16:40 CEST

This incident affected: Conversational AI Cloud (Web Conversations) and Mobile Service Cloud (Webchat, Scripted Chatbot).