CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

MSC - Slow Scripted Chatbot

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Oct 09, 2025 - 12:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2025 - 12:28 CEST

Investigating

We are currently investigating an issue with the Scripted Chatbot where traffic is being processed at a slow speed.

Posted Oct 09, 2025 - 11:49 CEST

This incident affected: Mobile Service Cloud (Scripted Chatbot).