CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile service cloud advanced/pro - Incoming conversations delayed

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jul 06, 2022 - 12:48 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2022 - 12:11 CEST

Update

Our technical team is continuing to investigate this issue further.

Posted Jul 06, 2022 - 11:30 CEST

Investigating

We are experiencing a delay on incoming conversations within our MSC advanced and pro apps.

Posted Jul 06, 2022 - 10:48 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).