HALO Service Interruption

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Aug 07, 2025 - 16:04 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 07, 2025 - 12:12 CEST

Update

HALO has been restored, however, the processing of historical data for analytics purposes remains impacted and is currently under resolution.
Posted Aug 07, 2025 - 12:11 CEST

Identified

The issue has been identified and our engineers are working on a fix. Kindly note data is currently being queued and will be processed when the incident is resolved.
Posted Aug 07, 2025 - 11:53 CEST

Investigating

We are currently investigating a service interruption affecting the availability of HALO
Posted Aug 07, 2025 - 11:32 CEST
This incident affected: Central Services (HALO).