CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Mobile Service Cloud - Instable performance of Agent Inbox

Incident Report for CM.com

Resolved

A fix is implemented and performance is stable.

Posted May 07, 2025 - 14:58 CEST

Monitoring

The performance is stable and we are actively monitoring the application while working on a structural fix.

Posted May 07, 2025 - 13:18 CEST

Identified

We possibly identified the root cause and are currently preparing a hotfix. The next update will be around 12:30.

Posted May 07, 2025 - 11:47 CEST

Investigating

The issue is being actively investigated.

Posted May 07, 2025 - 11:01 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).