We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2023 - 14:41 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 29, 2023 - 14:26 CET
Investigating
The Mobile Service Cloud app is not loading, users might see a white screen or an error message while trying to reach the app. Our developers are currently investigating.
Posted Nov 29, 2023 - 14:09 CET
This incident affected: Mobile Service Cloud (Agent Inbox).