Issues regarding Mobile Service Cloud 29-11-2023

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Nov 29, 2023 - 15:19 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2023 - 14:41 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 29, 2023 - 14:26 CET

Investigating

The Mobile Service Cloud app is not loading, users might see a white screen or an error message while trying to reach the app. Our developers are currently investigating.
Posted Nov 29, 2023 - 14:09 CET
This incident affected: Mobile Service Cloud (Agent Inbox).