CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Maintenance - Changes to webhooks for Incoming messages

Scheduled Maintenance Report for CM.com

Completed

The scheduled maintenance has been completed.

Posted Jul 08, 2026 - 15:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 08, 2026 - 10:00 CEST

Update

We will be undergoing scheduled maintenance during this time.

Posted Jul 06, 2026 - 13:23 CEST

Scheduled

On July 8 2026 we will enable the new BSUID fields for WhatsApp in the MO webhooks;
No downtime expected,
See https://developers.cm.com/messaging/docs/whatsapp-business-scoped-user-ids

Posted Jul 06, 2026 - 13:12 CEST

This scheduled maintenance affected: Messaging (Business Messaging API).