Email Campaigns Down

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Jan 10, 2025 - 16:49 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 10, 2025 - 16:00 CET

Identified

The issue has been identified, and a fix has been implemented. Email traffic is recovering.
Posted Jan 10, 2025 - 15:56 CET

Investigating

Currently, no emails can be sent via our email campaign system. We are investigating this issue.
Posted Jan 10, 2025 - 15:44 CET
This incident affected: Mobile Marketing Cloud (Email Campaigns).