CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Live chat handovers - Down

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted May 22, 2023 - 18:46 CEST

Investigating

Live chat handovers are down for the below services, We are investigating the issue.

Posted May 22, 2023 - 18:18 CEST

This incident affected: Mobile Service Cloud (Agent Inbox, Scripted Chatbot) and Conversational AI Cloud (Web Conversations).