Live chat handovers - Down
Incident Report for
This incident has been resolved.
Posted May 22, 2023 - 18:46 CEST
Live chat handovers are down for the below services, We are investigating the issue.
Posted May 22, 2023 - 18:18 CEST
This incident affected: Mobile Service Cloud (Mobile Service Cloud Advanced / Pro (Former ROBIN), Customer Contact, Scripted Chatbot) and Conversational AI Cloud (Web Conversations).