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Customer Service
Degraded performance domain
Incident Report for
This incident has been resolved.
Posted Jul 18, 2020 - 00:12 CEST
The routing issues have been resolved.
The domain is reachable again.
We are continuing to monitor the domain.
Posted Jul 17, 2020 - 23:40 CEST
Investigating domain is having degraded performance due to routing problems by our supplier Cloudflare:
Posted Jul 17, 2020 - 23:36 CEST
This incident affected: Mobile Marketing Cloud (Customer Data Platform / CDP, Campaigns, Email Campaigns), Platform (Address Book, Wallet, Paratel SMS kit), Mobile Service Cloud (Customer Contact), and TEXT Apps (Mail SMS, Messaging Analytics, Messaging Log, Texter).