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Customer ServiceDegraded performance CM.com domain
Incident
Report for CM.com
Resolved
This incident has been resolved.
Monitoring
The routing issues have been resolved.
The CM.com domain is reachable again.
We are continuing to monitor the domain.
The CM.com domain is reachable again.
We are continuing to monitor the domain.
Investigating
CM.com domain is having degraded performance due to routing problems by our supplier Cloudflare: https://www.cloudflarestatus.com/
This incident affected: Mobile Marketing Cloud (Customer Data Platform / CDP, Campaigns, Email Campaigns), Platform (Address Book, Wallet, Paratel SMS kit), Mobile Service Cloud (Customer Contact), and TEXT Apps (Mail SMS, Messaging Analytics, Messaging Log, Texter).