CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Ticket Scan service experiencing degraded performance.

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Mar 25, 2023 - 15:15 CET

Update

We are continuing to monitor for any further issues.

Posted Mar 25, 2023 - 15:14 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 25, 2023 - 14:59 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 25, 2023 - 14:37 CET

Investigating

We are experiencing issues with our scan services. This is impacting users of the CM Scan App validating tickets as well as external passes.

Posted Mar 25, 2023 - 14:35 CET

This incident affected: Ticketing (Global Ticket).