Conversational Router - Duplicated message delivery

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Oct 16, 2025 - 17:12 CEST

Investigating

We've received some reports of duplicated message delivery. We're currently looking into the cause of this.
Posted Oct 16, 2025 - 15:30 CEST
This incident affected: Central Services (Conversational Router).