Payments Platform - High percentage cancellations of Bancontact transactions.
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted 17 days ago. Jun 30, 2019 - 14:48 UTC
Monitoring
A fix has been implemented on Bancontact side and we are observing improvement. Bancontact failure percentages are turning back to normal. We will keep monitoring.
Posted 17 days ago. Jun 30, 2019 - 13:18 UTC
Identified
We have identified an issue on Bancontact side. Bancontact is aware and currently working on a solution. As soon as more information is available we will provide an update via this channel.
Posted 17 days ago. Jun 30, 2019 - 11:05 UTC
Investigating
We are currently experiencing a high percentage of cancellations on Bancontact transactions via our Payments platform and we are investigating the cause.
Posted 17 days ago. Jun 30, 2019 - 10:47 UTC
This incident affected: Pay (Payment Service Provider API).