Operator Service Interruption - FR- Bouygues - 20820
Incident Report for CM.com
Resolved
This incident has been resolved.
Posted Jan 07, 2022 - 16:28 CET
Investigating
FR- Bouygues - 20820 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
Posted Jan 07, 2022 - 15:10 CET
This incident affected: Voice (Voice Platform - The Netherlands, Voice Platform - South Africa, Voice API's, Voice Apps), Messaging (Business Messaging API, Smpp, SMS - Regular, WhatsApp Business, Apple Messages for Business, Facebook Messenger, Viber, Messaging Apps, Texter), Mobile Marketing Cloud (Customer Data Platform, Campaigns, Pages, Email Campaigns, Voice Campaigns, Address Book), External Services (Mobile network operators: Netherlands, Mobile network operators: Belgium, Mobile network operators: France, Mobile network operators: Spain, Mobile network operators: United States of America, Mobile network operators: China, Mobile network operators: Japan, Mobile network operators: Singapore, Mobile network operators: United Arab Emirates, Mobile network operators: Kenya, Mobile network operators: Germany, Mobile network operators: United Kingdom, Mobile network operators: South Africa, Payment method: iDEAL, Payment method: PayPal, Payment method: Mastercard, Payment method: Visa, Payment method: Sofort banking, Payment method: Bancontact), Verification & Sign (Sign, iDIN, IBAN Verification), Ticketing (Seated Ticketing, General Admission), Online Payments (Checkout, CM Payments API, iDEAL QR, DocData PSP, AutoCollect), Platform (Platform Apps), Mobile Service Cloud (Customer Contact, Scripted Chatbot, Customer Data Platform / CDP), and Electronic Cash Register (Electronic Cash Register).