We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 21:30 CEST
Investigating
We are aware this issue has returned. We are coordinating with our partners to resolve this as quickly as possible.
Posted Aug 18, 2026 - 18:40 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 16:07 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 18, 2026 - 16:02 CEST
Investigating
We are currently investigating an issue affecting service for several mobile operators in Japan. We will provide updates as more information becomes available.
Posted Aug 18, 2026 - 15:33 CEST
This incident affected: External Services (Mobile network operators: Japan).
