Customer Contact availability

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Customer Service

Incident Report for CM.com

Resolved

The incident is confirmed resolved. There was a 30% outage for 4 minutes.

Posted Feb 12, 2021 - 15:17 CET

Monitoring

The problem has been identified and fixed, we will monitor the situation.

Posted Feb 12, 2021 - 14:55 CET

Investigating

Some traffic for Customer Contact is currently failing. The issue is under investigation.

Posted Feb 12, 2021 - 14:48 CET

This incident affected: Mobile Service Cloud (Customer Contact).