Mobile Service Cloud - Outbound E-mail disturbance

Incident Report for CM.com

Resolved

This incident has been resolved.
Posted Nov 28, 2024 - 17:54 CET

Monitoring

New outbound e-mails are being processed successfully. All historical outbound e-mails are being processed retroactively.
Posted Nov 28, 2024 - 17:35 CET

Investigating

We're experiencing an issue with our outbound email traffic. No outbound emails are processed at the time.
We are investigating the situation and working towards a solution.
Posted Nov 28, 2024 - 17:04 CET
This incident affected: Mobile Service Cloud (E-Mail).