CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Customer Contact outage

Incident Report for CM.com

Resolved

We have monitored Customer Contact application and databases and both are considered stable. Issue is resolved.

Posted Apr 09, 2021 - 00:12 CEST

Monitoring

All systems are available and we are monitoring for any anomalies.

Posted Apr 08, 2021 - 23:48 CEST

Identified

We are experiencing issues with our database cluster and are currently trying to restore the application connection to the database.

Posted Apr 08, 2021 - 21:47 CEST

Update

We are experiencing issues with our database cluster and are currently trying to restore the application connection to the database.

Posted Apr 08, 2021 - 21:45 CEST

Investigating

We are looking into a problem with Customer Contact availability.

Posted Apr 08, 2021 - 19:00 CEST

This incident affected: Mobile Service Cloud (Customer Contact).