CM.com Status Page

We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.

For more information or any questions, please contact our Customer Service

Current information on Service Availability

Agent Inbox - Delay in incoming/outgoing traffic

Incident Report for CM.com

Resolved

This incident has been resolved.

Posted Jun 29, 2026 - 18:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2026 - 17:28 CEST

Investigating

We are currently investigating an issue that causes a delay in handovers and the processing of tasks for Agent Inbox.
All in and outgoing traffic is delayed. Our product team is continuing to investigate this issue.

Posted Jun 29, 2026 - 17:11 CEST

This incident affected: Mobile Service Cloud (Agent Inbox).