We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 17:34 CEST
Investigating
we are investigating an issue where the Agent inbox CDP integration is down. This impacts the receiving and processing of events in CDP, Potential side effects are disturbed execution of workflows and updates in the Profiles.
Posted Oct 08, 2025 - 12:45 CEST
This incident affected: Mobile Service Cloud (Agent Inbox).
