We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Get email notifications whenever CM.com creates, updates or resolves an incident.
Get text message notifications whenever CM.com creates or resolves an incident.
Get webhook notifications whenever CM.com creates an incident, updates an incident, resolves an incident or changes a component status.
We have identified a fiber connectivity issue at one of our PoP's, resulting in possible degraded call quality for outbound and inbound calls routed through that platform. We have currently rerouted the traffic via different platforms, which should have restored call quality to regular standards.
Meanwhile the malfunctioning fiber connection is being restored and we keep monitoring the other platforms.
If you still experience any call quality issues (stuttering media, no media, robo voice etc.), please contact support@cm.com.
