We continuously monitor the status of our platform as well as external services we are using. If there
are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
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A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2025 - 13:23 CET
Identified
We've investigated the issue further and have found that all users who migrated their accounts before or on August 7th are affected, all other users remain unaffected.
Posted Nov 05, 2025 - 11:24 CET
Investigating
A subset of users may experience issues logging into the application. We're currently looking into the issue and working towards a resolution.
Posted Nov 05, 2025 - 11:07 CET
This incident affected: Conversational AI Cloud (CMS).
