CM.com Status Page
We continuously monitor the status of our platform as well as external services we are using. If there are any interruptions in service, a note will be posted here.
For more information or any questions, please contact our Customer Service
Current information on Service Availability
Operator Service Interruption - NL- T-Mobile - 20416
Incident
Report for CM.com
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
T-Mobile is experiencing a large disruption in one of their data centers. Engineers are still working to recover the servers and databases. The impact on our traffic is limited, outgoing SMS (MT) is routed via other operators but incoming SMS (MO) is not received from T-Mobile subscribers. We continu to work with our partners to get full connectivity back.
Update
The operator T-Mobile has confirmed engineers continue to work on resolving the issues affecting MO/MT SMS and Status Reports. We downgrade this incident to 'Degraded Performance' as current impact on traffic is low.
Update
The issue has been identified and a fix is being implemented.
Identified
Dutch operator T-Mobile (20416) is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. The operator is investigating the issue.
This incident affected: External Services (Mobile network operators: Netherlands) and Messaging (SMS - High Priority, SMS - Regular).